Cancellation Policy

Right of Withdrawal (Legal)

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us

Vlad B. Neagoe
SPACSTAR.COM
Seitenstettengasse 5/37
1010 Vienna
Austria
info@spacstar.com

of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to the supply of digital content which is not supplied on a tangible medium, if the performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.

Pursuant to Section 7(3) of the Austrian Distance and Off-Premises Contracts Act (Fern- und Auswärtsgeschäfte-Gesetz, FAGG), you will be provided, within a reasonable time after the conclusion of the contract, and no later than before the performance of the service begins, with confirmation of the concluded contract on a durable medium (e.g., email), including the information referred to in Section 4(1) of FAGG, unless such information has already been provided on a durable medium before the conclusion of the contract. This confirmation will include your acknowledgment of your consent to the immediate performance of the service and your acknowledgment of the loss of the right of withdrawal.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

-To:

Vlad B. Neagoe
SPACSTAR.COM
Seitenstettengasse 5/37
1010 Vienna
Austria
info@spacstar.com

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*)

-Ordered on ()/received on ()

-Name of consumer(s)

-Account email of consumer(s)

-Address of consumer(s)

-Signature of consumer(s) (only if this form is notified on paper)

-Date

(*) Delete as appropriate

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