Braiin Limited Partners with BillCentral for AI CXaaS Expansion


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Braiin Limited Expands AI-Powered CXaaS Market with New Australian Partnership
Melbourne, Australia - June 17, 2026 - Braiin Limited (NASDAQ: BRAI) has announced a strategic partnership with BillCentral Pty Ltd to implement its advanced Agentic AI-powered customer experience and call center platform. This collaboration marks a significant expansion for Braiin's Customer Experience as a Service (CXaaS) division, strengthening the company's position within the rapidly evolving enterprise AI sector.
The partnership aims to transition enterprise operations from legacy call center systems toward intelligent, AI-native infrastructure. By integrating Braiin's platform, BillCentral will gain capabilities in workflow automation, omnichannel engagement, and advanced analytics, designed to streamline operations and enhance human agent performance.
Key Highlights
- Braiin is deploying its full-stack Agentic AI CXaaS platform for BillCentral, a major Australian enterprise.
- The deal supports Braiin's strategy to generate recurring SaaS revenue by participating in the global CXaaS market, which is projected to exceed USD 20 billion.
- Braiin emphasizes its platform's ability to orchestrate diverse contact channels, including voice, email, chat, and social media, within a unified ecosystem.
- The company leverages over 15 years of legacy in contact center solutions to differentiate its AI-native orchestration.
Natraj Balasubramanian, CEO of Braiin, highlighted that this partnership validates the company's broader vision for enterprise customer engagement and confirms the scalability of its recurring revenue model in live enterprise environments.
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